• Up to two adult guests may accompany the person being pierced during their appointment.

• For sterilization purposes, we only pierce with our own earrings. Please visit our Prices and Piercing Systems page for details on piercing systems and earring options.

• Minors (under 18) must be accompanied by a parent or legal guardian. Friends or relatives cannot bring a minor without the parent or guardian present.

• Strollers are not permitted in the studio due to space limitations, but car seat stands are available for use.

• Punctuality is essential. As we operate by appointment only, we cannot accommodate late arrivals beyond the scheduled time or excessively early arrivals.

• A 24-hour notice is required for appointment cancellations. See below for details on our Same-Day Cancellation or Rescheduling Policy.

• If you wish to change the piercing placement after approving it, please do so before leaving the room. Any post-appointment adjustments will require purchasing new earrings for re-piercing.

• If you are feeling unwell, please reschedule your appointment.

48 Hours Before Your Appointment

To ensure a smooth piercing experience, please:
✔ Eat a meal
✔ Stay hydrated
✔ Get adequate sleep
✔ Avoid alcohol, coffee, energy drinks, and blood thinners

Numbing Options

We offer numbing with a 5% topical lidocaine cream; however, restrictions apply for clients under 18. Depending on whether you opt for full or partial numbing, you may need to arrive early. For specific age guidelines, please refer to our Numbing Information page or check the booking details.

Same-Day Cancellation or Rescheduling Policy

We require at least 24 hours' notice for cancellations or rescheduling. If you cancel or reschedule on the day of your appointment or fail to show up, a $25 deposit will be required for future bookings. This deposit will be applied toward your piercing cost but will be forfeited if you cancel within 24 hours or do not attend your appointment.