A parent or legal guardian is required to bring any minor (under 18) in for a piercing appointment. This is a strict policy for both legal and safety reasons.

Siblings, extended relatives, or friends are not permitted to bring a minor in for a piercing—even if they are over 18. They may attend the appointment as guests, but cannot fulfill the legal or procedural requirements necessary for a minor to be pierced.

The parent or legal guardian must:

• Book the appointment using their own contact information in order to receive all necessary pre-piercing information, or if someone else books for them this info must be given by them to book.
  
  
• Sign the waiver prior to the appointment. Waivers signed by the minor or anyone other than the parent/legal guardian will not be valid.
  
  
• Be present at the appointment, at least for check-in and aftercare instructions. If they prefer not to be present during the piercing itself, they may step out of the room or wait in our garden area. In this case, another adult guest may accompany the child into the piercing room.
  

This policy ensures:

• The responsible adult is fully informed about the piercing process, healing times, and aftercare requirements.
  
  
• Proper aftercare is understood and followed. Ear piercings require consistent cleaning and care for 2 to 6 months (depending on if you pierce the earlobe or cartilage area). Improper aftercare can result in infections or other complications.
  
  
• We uphold our responsibility to obtain parental consent and awareness—as unfortunately, there have been instances where individuals have attempted to have minors pierced without proper permission.
  
  

We do welcome guests at appointments, even if they cannot act as the responsible adult for the child. You can read more about this in the section below titled “Who Can Attend the Appointment.”

If you have any questions about who qualifies as a legal guardian or whether your situation meets the requirements, feel free to reach out before booking. We're happy to clarify.

We only pierce with our sterile, in-house earrings to ensure safety and hygiene. You can learn more on our Prices and Piercing Systems page..

Cartridge Piercing:

For earlobe piercings, we can pierce both ears simultaneously, provided the individual is able to remain still for a few seconds. This is typically possible for first lobe piercings and, in some cases, second or third lobe piercings, depending on the person's ear anatomy. If the curvature of the ear makes alignment challenging, we may recommend piercing one at a time to ensure optimal placement and symmetry.

For cartilage piercings, we cannot perform both ears at the same time. Due to the precise positioning required and the limited visibility when piercing both sides simultaneously, cartilage piercings must be done one ear at a time to ensure proper alignment and safety.

Needle Piercing:

Needle piercings must be performed one ear at a time and typically take about one minute per ear. Unlike cartridge piercings, which are instantaneous, needle piercing is a more controlled, three-step process designed for precision and safety. The process includes:

1. Piercing the ear with a sterilized needle.
   
2. Sliding the needle out while leaving a soft plastic catheter in place to maintain the piercing channel.
   
3. Inserting the jewelry by guiding the back and then the front of the earring through the catheter.

Because of this multi-step method, only one ear can be pierced at a time to ensure accuracy and minimize discomfort.

We understand that ear piercing can be a meaningful moment, and we welcome support during the appointment. However, please keep in mind that we are a small studio, and space is limited. Keep in mind a parent or legal guardian must be physically present at the appointment for any minor receiving a piercing.

For Minors Being Pierced:

• Up to two adult guests may accompany a minor during their piercing.
  
  
• Only two adults may be in the piercing room with the child during the procedure. This ensures our piercer has enough space to work safely and comfortably.
  
  
• If a third adult would like to attend for support, we can typically accommodate one additional guest standing in the hallway just outside the piercing room. They will still be able to observe the appointment but may not be directly inside the room.
  

Additional Guests:

• We do have a small garden area in the back of our studio where extra guests are welcome to wait, weather permitting.
  
  
• Please note that large groups cannot be accommodated inside the studio due to space and safety limitations.
  
  

Bringing Additional Children:

• If you need to bring other children with you because childcare is unavailable, that is okay as long as they are well-behaved and remain under the supervision of a parent or another adult.
  
  
• Our staff cannot watch additional children during the appointment, and for health and safety reasons, children must not be left unattended at any time.
  
  
• It is essential that we maintain a sterile, calm environment to ensure the safety and focus needed during the piercing.
  
  

We do our best to be flexible and accommodating, so if you have a unique situation or special request, feel free to contact us in advance—we’re happy to work with you whenever possible!

Due to space limitations, strollers are not permitted inside the studio. However, we provide car seat stands for your convenience.

We operate by appointment only, and it’s very important that you arrive on time. Unfortunately, we are unable to accommodate late arrivals beyond your scheduled appointment, and we also ask that guests do not arrive excessively early.

Your appointment includes sufficient time to:

• Review earring options
• Discuss aftercare
• Carefully mark the ears
• Complete the piercing

Please only arrive early if you plan to use full numbing and meet the requirements for numbing. We cannot apply numbing cream unless all listed requirements are met. If you're interested in numbing, please review the full numbing information below prior to your visit.

Because we work by appointment only, each time slot is reserved specifically for you. If you are unable to attend your scheduled appointment, please notify us as soon as possible.

A $25 dollar deposit will be required to rebook if you cancel, attempt to reschedule, or do not show up on the day your appointment is scheduled without contacting us by the day prior.

If you need to cancel or reschedule before your appointment day and it is after store hours or on a day we are closed, please text our office at 516 595 9240 with your name, appointment date, and time. As long as we receive your text message by the day before your appointment, no deposit will be required, and we will process the request as soon as we return.

We understand that illnesses and emergencies happen. If you or a child scheduled for a piercing becomes sick or an emergency arises, please let us know as soon as you can, and we will happily cancel or reschedule your appointment at no charge.

⚠️ Important:

• We do not check voicemail messages. Any cancellations left via voicemail will not be valid.
  
• Do not reply to automated messages (such as appointment reminders or waivers); those responses are not visible to us and will not be received.
  

To avoid fees and ensure proper communication, always text us directly if you need to cancel or reschedule.

48 Hours Before Your Appointment

To ensure a smooth piercing experience, please:
✔ Eat a meal
✔ Stay hydrated
✔ Get adequate sleep
✔ Avoid alcohol, coffee, energy drinks, and blood thinners

We do not recommend sleeping on piercings in general, as pressure on the area can increase the possibility of shifting the angle of your piercing, irritation, swelling, infections, or irritation bumps forming. It is especially important not to sleep on fresh piercings, as healing piercings are much more sensitive and more likely to develop these issues if pressure is repeatedly placed on them.

After your initial piercing, jewelry must remain in continuously for approximately 2 years while the piercing fully matures and becomes permanent. After this point, some people may choose to remove certain jewelry while sleeping, though this varies depending on the person and the piercing.

For healing piercings, it is important to keep jewelry in at all times and avoid sleeping directly on the area. If you are a side sleeper and are having difficulty sleeping comfortably, a travel pillow can be very helpful. You can lay the pillow flat and position your ear inside the center opening/divot so there is less pressure placed on the piercing while you sleep.