When you arrive, our staff will greet you and check you in. If you’d like to numb the area, please let us know at check-in. For anyone under 18, make sure you have verbal approval from the pediatrician to use numbing cream before coming in. If you're opting for full numbing, please arrive 20 minutes before your appointment so the cream can be applied. You can either leave and return at your scheduled time or wait in our garden if the weather allows. For partial numbing, just come at your appointment time, and we’ll apply the cream while we discuss earring options and aftercare.
Once checked in, we’ll show you our earring displays, so you can choose the perfect earrings for your piercing. After you’ve selected, we’ll take you to the piercing room, where we’ll go over aftercare instructions and clean and mark your ears to ensure the placement is exactly as you want it.
Then, we’ll proceed with the piercing. Afterward, you can check out and receive your aftercare instructions. We also have a nursing section and changing station available for those who need them. For children, we have a prize box, stickers, and a "Super Brave Kid" certificate with their name on it. Plus, after getting pierced, you’ll receive a 20% discount at Smusht, the ice cream sandwich shop across the street, so be sure to check it out!